You are trying to solve an operational challenge that other charities have almost certainly faced before. Perhaps a service is growing, but the systems are not keeping up. A funder has changed direction, and the organisation has to rethink how it works. Or a digital project promises efficiency, but it is unclear who will be accountable for it when the supplier leaves.

Coffee Break Ops takes real UK charity case studies and traces the operational decisions behind them: What changed, what made it work, and what you can use in your own organisation.

Free on the first Wednesday of every month.
Written by Justina Cruickshank, Deputy CEO - Operations and Services at a UK charity.

Every first Wednesday of the month, a real ops problem from a real charity:
What they did, what it reveals, and what you can take back to your desk.
Subscribe to get it in your inbox.